Service Update: Easter Service

Bus Users UK

Bus Users UK represents bus passengers. They aim to help communication between bus users and the people that provide your bus service. They organise Bus Users' Surgeries around the country, set up local groups of bus users and campaign on behalf of bus passengers.

You can join Bus Users UK as an individual member; further details on www.bususers.org

Bus Users UK can also help out if something unsatisfactory happens on your bus journey, whether you're a member or not. If, after contacting Abellio, you don't feel we have resolved the problem to your satisfaction, contact Bus Users UK giving them as much detail as you can. They will take things further for you. If they can't resolve it, they are partners in the Bus Appeals Body who will issue a decision about your difficulty.

Bus Users UK
Terminal House
Shepperton
TW17 8UX
Tel: 0300 111 0001

Email: enquiries@bususers.org

The North West Surrey Bus Users Groups

The North West Surrey Bus Users’ Group is formed of bus passengers whose objective is to promote discussion and understanding between bus users, bus operators and other key stakeholders such as Surrey County Council's Local Bus Team. We are affiliated to the national organisation Bus Users' UK.

As well as being in regular contact with bus operators and Surrey County Council, we also hold 4 meetings a year on Saturday mornings in Addlestone.

For more details please call 07874 875379, email mjworley@btopenworld.com, Facebook at www.facebook.com/nwsurreybugor follow on Twitter at twitter.com/nwsurreybug.